Updated: Jul 4, 2020
As of Citrix Virtual Apps and Desktops 7 2003, current releases of that product do not support VDAs (machines that deliver apps and desktops) on the following hosts:
Amazon Web Services (includes VMware Cloud on AWS)
CloudPlatform (refers to the original Citrix software platform)
Microsoft Azure (includes Azure Resource Manager and Azure Classic)
What is supported:
For Current Release (CR) customers, Citrix Virtual Apps and Desktops 7 supports the host and virtualization resources listed in each release’s system requirements documentation. For example, the supported hosts for the latest (newest) CR are listed in that release’s system requirements.
For Long Term Service Release (LTSR) customers, Citrix continues to support the hosts listed for each of those releases. Some of those LTSRs support VDAs on one or more cloud hosts that are no longer supported on CRs. For example, Citrix Virtual Apps and Desktops 7 1912 LTSR (and its cumulative updates, when released) supports the hosts listed in that release’s system requirements.
The following host/virtualization resources (listed alphabetically) are supported. Where applicable, the major.minor versions are supported, including updates to those versions. Knowledge Center article CTX131239 contains current version information, plus links to known issues.
Some features may not be supported on all host platforms or all platform versions. See the feature documentation for details.
The Remote PC Access Wake on LAN feature requires Microsoft System Center Configuration Manager minimum 2012.
Microsoft System Center Virtual Machine Manager Includes any version of Hyper-V that can register with the supported System Center Virtual Machine Manager versions. CTX131239 contains current version information, plus links to known issues. For more information, see Microsoft System Center Virtual Machine Manager virtualization environments.
VMware vSphere (vCenter + ESXi) No support is provided for vSphere vCenter Linked Mode operation. CTX131239 contains current version information, plus links to known issues. For more information, see VMware virtualization environments.
Active Directory functional levels
The following functional levels for the Active Directory forest and domain are supported:
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
UDP audio for Multi-Stream ICA is supported on Citrix Workspace app for Windows and Citrix Workspace app for Linux 13.
Echo cancellation is supported on Citrix Workspace app for Windows.
See the specific HDX feature support and requirements below. For more information on HDX features and Citrix Workspace apps, see the Feature matrix.
HDX Windows Media delivery
The following clients are supported for Windows Media client-side content fetching, Windows Media redirection, and realtime Windows Media multimedia transcoding: Citrix Workspace app for Windows, Citrix Workspace app for iOS, and Citrix Workspace app for Linux.
To use Windows Media client-side content fetching on Windows 8 devices, set the Citrix Multimedia Redirector as a default program: in Control Panel > Programs > Default Programs > Set your default programs, select Citrix Multimedia Redirector and click either Set this program as default or Choose defaults for this program. GPU transcoding requires an NVIDIA CUDA-enabled GPU with Compute Capability 1.1 or higher; see https://developer.nvidia.com/cuda/cuda-gpus.
HDX 3D Pro
The VDA for Windows single-session OS detects the presence of GPU hardware at runtime.
The physical or virtual machine hosting the application can use GPU Passthrough or Virtual GPU (vGPU):
GPU Passthrough is available with: Citrix XenServer; Nutanix AHV, VMware vSphere and VMware ESX, where it is referred to as virtual Direct Graphics Acceleration (vDGA); and with Microsoft Hyper-V in Windows Server 2016 where it is referred to as Discrete Device Assignment (DDA).
vGPU is available with Citrix Hypervisor, Nutanix AHV, and VMware vSphere; see https://www.citrix.com/products/xenapp-xendesktop/hdx-3d-pro.html. HDX 3D Pro is also supported with Cloud instances on the Microsoft Azure NV-series and Amazon AWS EC2 G3 offerings.
Citrix recommends that the host computer have at least 4 GB of RAM and four virtual CPUs with a clock speed of 2.3 GHz or higher.
Graphical Processing Unit (GPU):
For CPU-based compression (including lossless compression), HDX 3D Pro supports any display adapter on the host computer that is compatible with the application being delivered.
For virtualized graphics acceleration using the NVIDIA GRID API, you can use HDX 3D Pro with all the NVIDIA GRID GPUs supported by the GRID 10 driver (see NVIDIA GRID). The NVIDIA GRID delivers a high frame rate, resulting in a highly interactive user experience.
Virtualized graphics acceleration is supported on the Intel Xeon Processor E3 Family of data center graphics platform. For more information, see https://www.citrix.com/intel and https://www.intel.com/content/www/us/en/servers/data-center-graphics.html.
Virtualized graphics acceleration is supported with AMD RapidFire on the AMD FirePro S-series server cards. See AMD Virtualization Solution).
HDX 3D Pro supports all monitor resolutions that are supported by the GPU on the host computer. However, for optimum performance with the minimum recommended user device and GPU specifications, Citrix recommends a maximum monitor resolution for user devices of 1920 x 1200 pixels for LAN connections, and 1280 x 1024 pixels for WAN connections.
Citrix recommends that user devices have at least 1 GB of RAM and a CPU with a clock speed of 1.6 GHz or higher. Use of the default deep compression codec, which is required on low-bandwidth connections, requires a more powerful CPU unless the decoding is done in hardware. For optimum performance, Citrix recommends that user devices have at least 2 GB of RAM and a dual-core CPU with a clock speed of 3 GHz or higher.
For multi-monitor access, Citrix recommends user devices with quad-core CPUs.
User devices do not need a GPU to access desktops or applications delivered with HDX 3D Pro.
Citrix Workspace app must be installed.
Universal Print Server
The Universal Print Server comprises client and server components. The UpsClient component is included in the VDA installation. You install the UpsServer component on each print server where shared printers reside that you want to provision with the Citrix Universal Print Driver in user sessions.
The UpsServer component is supported on:
Windows Server 2019
Windows Server 2016
Microsoft Visual C++ 2017 Runtimes, x86 and x64
Microsoft .NET Framework 4.8 (minimum)
For VDAs for Multi-session OS, user authentication during printing operations requires the Universal Print Server to be joined to the same domain as the VDA.
Standalone client and server component packages are also available for download.
For more information, see Provision printers.
Only Citrix License Server 11.16 and later are supported. For more information, see Licensing.
When using Citrix Provisioning (formerly Provisioning Services) with this release, version 7.x is covered by the XenApp 7.x/XenDesktop 7.x lifecycle and the Citrix Virtual Apps and Desktops lifecycle. See the Product Matrix for more information about version compatibility.
For supported StoreFront versions, see the StoreFront system requirements.
The Microsoft Group Policy Management Console (GPMC) is required if you store Citrix policy information in Active Directory rather than the Site Configuration database. If you install CitrixGroupPolicyManagement_x64.msi separately (for example, on a machine that does not have a Citrix Virtual Apps and Desktops core component installed), that machine must have Visual Studio 2015 runtime installed. For more information, see the Microsoft documentation.
If you want to edit domain GPOs using GPMC, enable the Group Policy Management feature (in the Windows Server Manager) on all machines containing Delivery Controllers.
Multiple network interface cards are supported.
By default, the Citrix Workspace app for Windows is not installed when you install a current VDA. For more information, see the Citrix Workspace app for Windows documentation.
See App-V for supported versions of Microsoft App-V.
See Local App- Access for supported browser information for that feature.
This version of Citrix Virtual Apps and Desktops is not compatible with AppDNA 7.8 and AppDNA 7.9. Citrix recommends using the current AppDNA release.
This version of Citrix Virtual Apps and Desktops requires a minimum of HDX RealTime Connector 2.9 LTSR. For more information, see the HDX RealTime Optimization Pack documentation.